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Frequently Asked Questions
TheRoom is a high-end furniture store that offers a range of home furnishings and accessories. Our products are sourced from Turkey, Europe and US with exceptional quality. We also have an actual store located in Pineville, North Carolina, where you can browse our collection in person.
We offer a 14-day return policy on all items purchased from TheRoom. If you are not satisfied with your purchase, you can return it within 14 days of receiving the item for a full refund or exchange. Please refer to our Return Policy page for detailed instruction.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and Stripe. All transactions on our site are secured with SSL encryption, so you can feel confident that your personal information is safe and secure.